Services
After-Sales Service
Our after-sales service is at your disposal for all spare part or troubleshooting requests, wherever you are.
When problems arise, our service technicians and engineers will assist you remotely or get around to your company.
Maintenance contracts can be set up to optimize your equipment.
Contact our After Sales Service:
+33 (0)5 49 82 05 89 | [email protected]
Spare parts
During the installation of a machine, we provide you with a spare parts list. These are available in our stocks all year round. We have a large stock of spare parts to ensure a fast delivery in the event of a malfunction.
Training
For using your equipment to its maximum capacity, iXAPACK GLOBAL trains all of your members after each installation. Our courses are adapted and customized for your operators and maintenance service.
Modifications / Add-ons
Our equipment is designed to adapt to the evolution of your applications and your needs. We are therefore able to intervene on your sites for:
- Additions of format/recipes on a machine
- Changes to machine design
- Additions of peripheral equipment
- Machine relocation
- …
